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Seasonal Benefit Customer Service Representative
A company is looking for a Call Center Customer Service Representative Remote. Key Responsibilities Guide plan participants through the enrollment process and assist with updates to health care and pension plans Translate complex benefit information into clear, actionable guidance while maintaining compliance with HIPAA standards Document calls and cases accurately and participate in team meetings and ongoing training Required Qualifications High school diploma or GED Prior customer service experience Comfort working in a structured, virtual environment Ability to type at least 30 words per minute Proficiency in Microsoft Office and multitasking across multiple systems
A company is looking for a Call Center Customer Service Representative Remote.
Key Responsibilities
Guide plan participants through the enrollment process and assist with updates to health care and pension plans
Translate complex benefit information into clear, actionable guidance while maintaining compliance with HIPAA standards
Document calls and cases accurately and participate in team meetings and ongoing training
Required Qualifications
High school diploma or GED
Prior customer service experience
Comfort working in a structured, virtual environment
Ability to type at least 30 words per minute
Proficiency in Microsoft Office and multitasking across multiple systems
