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Senior Change Management Analyst
A company is looking for a Sr Change, Release and Deployment Analyst. Key Responsibilities Leads projects from end-to-end, coordinating, planning, and implementing changes and releases Reviews submitted change requests for compliance and completeness, providing necessary documentation and communication Monitors and analyzes change and release management processes, identifying areas for improvement and ensuring compliance Required Qualifications Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science) 4 - 6 years of related experience in ITSM, ITIL Change Management, and ServiceNow Experience with JIRA, Confluence, and SharePoint Understanding of SDLC and release management principles Knowledge of IT security, patching, compliance, and best practices
A company is looking for a Sr Change, Release and Deployment Analyst.
Key Responsibilities
Leads projects from end-to-end, coordinating, planning, and implementing changes and releases
Reviews submitted change requests for compliance and completeness, providing necessary documentation and communication
Monitors and analyzes change and release management processes, identifying areas for improvement and ensuring compliance
Required Qualifications
Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science)
4 - 6 years of related experience in ITSM, ITIL Change Management, and ServiceNow
Experience with JIRA, Confluence, and SharePoint
Understanding of SDLC and release management principles
Knowledge of IT security, patching, compliance, and best practices