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Senior Customer Insights Manager
A company is looking for a Senior Competitive and Customer Insights Manager. Key Responsibilities Develop and execute a unified Voice of Customer (VoC) and market insights strategy Lead win/loss analysis and conduct in-depth competitive analysis to identify trends and opportunities Collaborate cross-functionally to translate insights into actionable strategies for business growth Required Qualifications 8+ years of B2B SaaS experience in competitive intelligence, market research, or customer insights Strong background in marketing automation or CRM industry preferred Experience with survey tools and competitive intelligence platforms Proficiency in data visualization tools and CRM analytics Strategic thinker with a passion for data-driven insights
A company is looking for a Senior Competitive and Customer Insights Manager.
Key Responsibilities
Develop and execute a unified Voice of Customer (VoC) and market insights strategy
Lead win/loss analysis and conduct in-depth competitive analysis to identify trends and opportunities
Collaborate cross-functionally to translate insights into actionable strategies for business growth
Required Qualifications
8+ years of B2B SaaS experience in competitive intelligence, market research, or customer insights
Strong background in marketing automation or CRM industry preferred
Experience with survey tools and competitive intelligence platforms
Proficiency in data visualization tools and CRM analytics
Strategic thinker with a passion for data-driven insights