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Senior Desktop Support Specialist
A company is looking for a Sr. Desktop Support Specialist. Key Responsibilities Provide technical support and root cause analysis to Intake technicians while automating manual processes Manage workstation maintenance, including software updates and compliance with security policies Engage in quarterly projects using Scrum methodology and assist with corporate initiatives Required Qualifications Bachelor's degree or equivalent work experience 3+ years of experience in a corporate helpdesk role 2+ years of experience in a senior helpdesk role CompTIA A+ certification and experience with Azure Active Directory Experience in Windows PowerShell and macOS scripting
A company is looking for a Sr. Desktop Support Specialist.
Key Responsibilities
Provide technical support and root cause analysis to Intake technicians while automating manual processes
Manage workstation maintenance, including software updates and compliance with security policies
Engage in quarterly projects using Scrum methodology and assist with corporate initiatives
Required Qualifications
Bachelor's degree or equivalent work experience
3+ years of experience in a corporate helpdesk role
2+ years of experience in a senior helpdesk role
CompTIA A+ certification and experience with Azure Active Directory
Experience in Windows PowerShell and macOS scripting