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Senior Director of Loyalty Programs
A company is looking for a Senior Director of Loyalty Programs. Key Responsibilities Lead the Voyager Alliance program, ensuring alignment with business objectives Manage complex stakeholder relationships to foster collaboration and meet deadlines Develop metrics and data strategies to measure partner success and enhance their growth Required Qualifications B.S./B.A. degree in a related field or equivalent work experience At least three (3) years of leadership experience in customer experience functions Experience in launching and managing customer loyalty or rewards programs Demonstrated ability to operate effectively in a matrix environment Experience with design thinking and customer journey mapping
A company is looking for a Senior Director of Loyalty Programs.
Key Responsibilities
Lead the Voyager Alliance program, ensuring alignment with business objectives
Manage complex stakeholder relationships to foster collaboration and meet deadlines
Develop metrics and data strategies to measure partner success and enhance their growth
Required Qualifications
B.S./B.A. degree in a related field or equivalent work experience
At least three (3) years of leadership experience in customer experience functions
Experience in launching and managing customer loyalty or rewards programs
Demonstrated ability to operate effectively in a matrix environment
Experience with design thinking and customer journey mapping