Remote Bilingual Patient Engagement Representative

A company is looking for a Remote Bilingual Patient Engagement Representative. Key Responsibilities Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels Accurately determine eligibility for care coordination and service line navigation while documenting referrals and handling patient inquiries Maintain quality measures and handle patient complaints professionally while adhering to departmental protocols Required Qualifications High school diploma or GED required 1-3 years of customer service and/or healthcare experience required Telephone/call center experience required Working knowledge of Windows-based computer environment required Preferred: Two years of college education

Apr 21, 2025 - 21:17

A company is looking for a Remote Bilingual Patient Engagement Representative. Key Responsibilities Provide inbound and outbound support for patient acquisition and retention strategies through various communication channels Accurately determine eligibility for care coordination and service line navigation while documenting referrals and handling patient inquiries Maintain quality measures and handle patient complaints professionally while adhering to departmental protocols Required Qualifications High school diploma or GED required 1-3 years of customer service and/or healthcare experience required Telephone/call center experience required Working knowledge of Windows-based computer environment required Preferred: Two years of college education