Senior Implementation Specialist

A company is looking for a Senior Implementation Specialist to guide newly signed customers through the onboarding and implementation process. Key Responsibilities Complete implementation and setup steps for newly signed customers Proactively manage the implementation process to achieve clients' target timelines and goals Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction Required Qualifications Bachelor's degree or equivalent experience with 2-5 years in a customer implementation role in healthcare SaaS Experience onboarding customers in an API environment Proficient in Microsoft Office and capable of creating SOWs and project plans Ability to interpret customer agreements Must be customer-oriented with a strong focus on service

Jun 25, 2025 - 22:10

A company is looking for a Senior Implementation Specialist to guide newly signed customers through the onboarding and implementation process. Key Responsibilities Complete implementation and setup steps for newly signed customers Proactively manage the implementation process to achieve clients' target timelines and goals Collaborate with cross-functional teams to streamline processes and enhance customer satisfaction Required Qualifications Bachelor's degree or equivalent experience with 2-5 years in a customer implementation role in healthcare SaaS Experience onboarding customers in an API environment Proficient in Microsoft Office and capable of creating SOWs and project plans Ability to interpret customer agreements Must be customer-oriented with a strong focus on service