Senior Manager of Onboarding

A company is looking for a Senior Manager of Onboarding, Enterprise. Key Responsibilities Manage and coach a team of Onboarding Specialists to ensure successful enterprise implementations Design and refine the enterprise onboarding journey and related playbooks for high-impact implementations Monitor onboarding accounts for risk and implement proactive mitigation strategies Required Qualifications 6+ years in Customer Success, Account Management, or related roles, with 2-3+ years in a leadership position Experience in SaaS, preferably in the dental or healthcare industry Proven ability to lead teams to achieve adoption and retention goals Strong track record in developing customer onboarding strategies Bachelor's degree required; MBA or equivalent advanced degree is a plus

Apr 29, 2025 - 16:40
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Senior Manager of Onboarding
A company is looking for a Senior Manager of Onboarding, Enterprise. Key Responsibilities Manage and coach a team of Onboarding Specialists to ensure successful enterprise implementations Design and refine the enterprise onboarding journey and related playbooks for high-impact implementations Monitor onboarding accounts for risk and implement proactive mitigation strategies Required Qualifications 6+ years in Customer Success, Account Management, or related roles, with 2-3+ years in a leadership position Experience in SaaS, preferably in the dental or healthcare industry Proven ability to lead teams to achieve adoption and retention goals Strong track record in developing customer onboarding strategies Bachelor's degree required; MBA or equivalent advanced degree is a plus