Senior Manager Technology Operations

A company is looking for a Senior Manager - Technology Stack Operations (Remote in US). Key Responsibilities Serve as the operational owner of the MSP technology stack, ensuring platforms are optimized and aligned to business needs Partner with teams to streamline workflows and lead automation initiatives to enhance efficiency Develop and manage a roadmap for MSP tools, evaluating new technologies for potential inclusion Required Qualifications 5+ years of experience in IT operations or managed services, with 2+ years in a leadership role Deep understanding of the MSP ecosystem, including ITSM and RMM tools Proven success in designing and executing tool strategies that improve service outcomes Experience with automation platforms and strong project management skills Prior hands-on experience with platforms like ConnectWise and IT Glue

Jun 16, 2025 - 21:30

A company is looking for a Senior Manager - Technology Stack Operations (Remote in US). Key Responsibilities Serve as the operational owner of the MSP technology stack, ensuring platforms are optimized and aligned to business needs Partner with teams to streamline workflows and lead automation initiatives to enhance efficiency Develop and manage a roadmap for MSP tools, evaluating new technologies for potential inclusion Required Qualifications 5+ years of experience in IT operations or managed services, with 2+ years in a leadership role Deep understanding of the MSP ecosystem, including ITSM and RMM tools Proven success in designing and executing tool strategies that improve service outcomes Experience with automation platforms and strong project management skills Prior hands-on experience with platforms like ConnectWise and IT Glue