Senior Production Support Analyst

A company is looking for a Senior Production Support Analyst. Key Responsibilities Monitor system processing and failures, ensuring alignment with service level agreements Analyze and resolve issues with production applications and policies, coordinating with Operations Propose improvements to system processing and maintain procedural documentation Required Qualifications Minimum of 3-5 years of annuity experience, preferably within IT or Operations Familiarity with Insurance and Annuity Industry applications such as DTCC and NIPR Technical skills in Microservices technology, Kubernetes, GraphQL, Python, PostgreSQL, and JIRA Ability to manage multiple assignments and influence relationships across the organization Self-starter with strong analytical skills and a strategic mindset

Apr 29, 2025 - 21:10
 0
Senior Production Support Analyst
A company is looking for a Senior Production Support Analyst. Key Responsibilities Monitor system processing and failures, ensuring alignment with service level agreements Analyze and resolve issues with production applications and policies, coordinating with Operations Propose improvements to system processing and maintain procedural documentation Required Qualifications Minimum of 3-5 years of annuity experience, preferably within IT or Operations Familiarity with Insurance and Annuity Industry applications such as DTCC and NIPR Technical skills in Microservices technology, Kubernetes, GraphQL, Python, PostgreSQL, and JIRA Ability to manage multiple assignments and influence relationships across the organization Self-starter with strong analytical skills and a strategic mindset