Senior UCCE Engineer

A company is looking for a UCCE Engineer for a remote long-term contract position. Key Responsibilities: Provide technical support, administration, troubleshooting, and consultation for Enterprise Collaboration tools and technology Support and administer a global multi-cluster Cisco unified communications environment, including UCCE and WxCC Engage in large scale projects, perform maintenance activities, and communicate directly with end-users to resolve issues Required Qualifications: 5+ years of experience in Cisco UC/UCCE/WxCC environments Experience troubleshooting UCCE/WxC/WxCC related issues and SIP CUBE related issues Understanding of TCP/IP, H323, and SIP protocols Cisco CCNA Voice certification is a plus Experience with call recording and reporting platforms is a plus

Jun 18, 2025 - 16:00

A company is looking for a UCCE Engineer for a remote long-term contract position. Key Responsibilities: Provide technical support, administration, troubleshooting, and consultation for Enterprise Collaboration tools and technology Support and administer a global multi-cluster Cisco unified communications environment, including UCCE and WxCC Engage in large scale projects, perform maintenance activities, and communicate directly with end-users to resolve issues Required Qualifications: 5+ years of experience in Cisco UC/UCCE/WxCC environments Experience troubleshooting UCCE/WxC/WxCC related issues and SIP CUBE related issues Understanding of TCP/IP, H323, and SIP protocols Cisco CCNA Voice certification is a plus Experience with call recording and reporting platforms is a plus