Senior Value Consultant
A company is looking for a Sr Value Consultant to enhance customer relationships and drive product value in the digital banking sector. Key Responsibilities Understand and communicate product offerings while identifying growth opportunities within existing client accounts Drive customer satisfaction and consult on industry best practices to ensure clients realize product value Develop account strategies, conduct regular client reviews, and collaborate with cross-functional teams to enhance customer experience Required Qualifications 5+ years of digital product experience in a credit union with a consultative mindset Functional understanding of banking regulations including Know Your Customer (KYC) and fraud controls Demonstrated ability to collaborate across functions and work well in a team environment High level of initiative and ability to work autonomously Comfortable in a fast-paced, evolving startup-like environment
A company is looking for a Sr Value Consultant to enhance customer relationships and drive product value in the digital banking sector.
Key Responsibilities
Understand and communicate product offerings while identifying growth opportunities within existing client accounts
Drive customer satisfaction and consult on industry best practices to ensure clients realize product value
Develop account strategies, conduct regular client reviews, and collaborate with cross-functional teams to enhance customer experience
Required Qualifications
5+ years of digital product experience in a credit union with a consultative mindset
Functional understanding of banking regulations including Know Your Customer (KYC) and fraud controls
Demonstrated ability to collaborate across functions and work well in a team environment
High level of initiative and ability to work autonomously
Comfortable in a fast-paced, evolving startup-like environment
