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Service Center Agent
A company is looking for a Service Center Agent II (Remote). Key Responsibilities Respond promptly and professionally to customer inquiries via phone, email, or chat Handle and resolve customer complaints or concerns in a calm and courteous manner Maintain detailed records of customer interactions and transactions Required Qualifications Previous experience in customer service or a related field is preferred Proficient in using systems and basic computer applications A positive and customer-centric attitude Detail-oriented with strong organizational skills Strong problem-solving and decision-making abilities
A company is looking for a Service Center Agent II (Remote).
Key Responsibilities
Respond promptly and professionally to customer inquiries via phone, email, or chat
Handle and resolve customer complaints or concerns in a calm and courteous manner
Maintain detailed records of customer interactions and transactions
Required Qualifications
Previous experience in customer service or a related field is preferred
Proficient in using systems and basic computer applications
A positive and customer-centric attitude
Detail-oriented with strong organizational skills
Strong problem-solving and decision-making abilities