![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
![How One Brand Solved the Marketing Attribution Puzzle [Video]](https://contentmarketinginstitute.com/wp-content/uploads/2025/03/marketing-attribution-model-600x338.png?#)
Social Media Support Specialist
A company is looking for a Part-Time Social Media Support Specialist to manage interactions across social media channels. Key Responsibilities Monitor comments and interactions across social media, ensuring community standards are upheld Engage with users by responding to questions and concerns while maintaining brand voice Provide regular reports on engagement metrics and collaborate with product teams to resolve user issues Required Qualifications Strong understanding of major social media platforms Familiarity with UTM parameters and basic analytics tools Experience using Jira or similar ticketing systems is a plus Ability to multitask and prioritize in a fast-paced environment Customer service experience or prior moderation experience preferred
A company is looking for a Part-Time Social Media Support Specialist to manage interactions across social media channels.
Key Responsibilities
Monitor comments and interactions across social media, ensuring community standards are upheld
Engage with users by responding to questions and concerns while maintaining brand voice
Provide regular reports on engagement metrics and collaborate with product teams to resolve user issues
Required Qualifications
Strong understanding of major social media platforms
Familiarity with UTM parameters and basic analytics tools
Experience using Jira or similar ticketing systems is a plus
Ability to multitask and prioritize in a fast-paced environment
Customer service experience or prior moderation experience preferred