Spanish Speaking Customer Service Representative

A company is looking for a Customer Service Support Representative, Spanish Speaking. Key Responsibilities Responds to customer inquiries and provides accurate information regarding products and services Educates customers on eligibility, benefits, claims payment, and assists with locating network dentists Documents customer interactions thoroughly and suggests improvements to service delivery processes Required Qualifications High School Diploma or Equivalent 2 years of experience in a high-volume customer service environment Knowledge of dental terminology and group health insurance is a plus Ability to efficiently operate a computer and knowledge of Microsoft Office applications Willingness to attend additional training as required

Feb 17, 2025 - 22:00

A company is looking for a Customer Service Support Representative, Spanish Speaking. Key Responsibilities Responds to customer inquiries and provides accurate information regarding products and services Educates customers on eligibility, benefits, claims payment, and assists with locating network dentists Documents customer interactions thoroughly and suggests improvements to service delivery processes Required Qualifications High School Diploma or Equivalent 2 years of experience in a high-volume customer service environment Knowledge of dental terminology and group health insurance is a plus Ability to efficiently operate a computer and knowledge of Microsoft Office applications Willingness to attend additional training as required