Staff Escalation Resolution Engineer

A company is looking for a Staff Escalation Resolution Engineer. Key Responsibilities Act as the primary point of contact for Storage-related engineering escalations Debug, troubleshoot, and resolve highly complex issues across various storage technologies Identify recurring case patterns and conduct training sessions to enhance support efficiency Required Qualifications Hands-on experience with HDFS, HBase, or Ozone Strong troubleshooting and debugging skills in distributed storage systems Experience in log analysis and root cause analysis (RCA) Good understanding of advanced algorithms and data structures Experience with Java or C++ programming

Apr 30, 2025 - 17:50
 0
Staff Escalation Resolution Engineer
A company is looking for a Staff Escalation Resolution Engineer. Key Responsibilities Act as the primary point of contact for Storage-related engineering escalations Debug, troubleshoot, and resolve highly complex issues across various storage technologies Identify recurring case patterns and conduct training sessions to enhance support efficiency Required Qualifications Hands-on experience with HDFS, HBase, or Ozone Strong troubleshooting and debugging skills in distributed storage systems Experience in log analysis and root cause analysis (RCA) Good understanding of advanced algorithms and data structures Experience with Java or C++ programming