Staff Escalation Resolution Engineer
A company is looking for a Staff Escalation Resolution Engineer.
Key Responsibilities
Act as the primary point of contact for Storage-related engineering escalations
Debug, troubleshoot, and resolve highly complex issues across various storage technologies
Identify recurring case patterns and conduct training sessions to enhance support efficiency
Required Qualifications
Hands-on experience with HDFS, HBase, or Ozone
Strong troubleshooting and debugging skills in distributed storage systems
Experience in log analysis and root cause analysis (RCA)
Good understanding of advanced algorithms and data structures
Experience with Java or C++ programming
A company is looking for a Staff Escalation Resolution Engineer.
Key Responsibilities
Act as the primary point of contact for Storage-related engineering escalations
Debug, troubleshoot, and resolve highly complex issues across various storage technologies
Identify recurring case patterns and conduct training sessions to enhance support efficiency
Required Qualifications
Hands-on experience with HDFS, HBase, or Ozone
Strong troubleshooting and debugging skills in distributed storage systems
Experience in log analysis and root cause analysis (RCA)
Good understanding of advanced algorithms and data structures
Experience with Java or C++ programming