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Student Account Services Manager
A company is looking for a Manager - Student Account Services. Key Responsibilities Oversee daily operations of the student account services team and implement service scope Address collections on delinquent student payments and prepare performance reports Audit accounts receivable processes to enhance efficiency and standardize activities Required Qualifications 3+ years of experience in the collection or customer service industry Proficient in MS Word and Excel Bachelor's degree preferred Knowledge of Fair Debt Collection Practices Act Strong customer service orientation
A company is looking for a Manager - Student Account Services.
Key Responsibilities
Oversee daily operations of the student account services team and implement service scope
Address collections on delinquent student payments and prepare performance reports
Audit accounts receivable processes to enhance efficiency and standardize activities
Required Qualifications
3+ years of experience in the collection or customer service industry
Proficient in MS Word and Excel
Bachelor's degree preferred
Knowledge of Fair Debt Collection Practices Act
Strong customer service orientation