Support Engineer Level 2

A company is looking for a Support Engineer-Level 2. Key Responsibilities Analyze and evaluate requirements, proposing design and technical solutions for customer issues Collaborate with Tier 1 support and development teams to diagnose and resolve customer incidents Mentor and coach junior developers and Service Desk staff on technical guidelines and troubleshooting techniques Required Qualifications 5+ years of experience in software development or equivalent experience Post-secondary education in computer science, software development, or a related field Experience with software application development, unit and functional testing, and building complex systems Familiarity with HL7 (V2, FHIR), Hibernate, Spring, REST web services, and Git is an asset Experience with databases such as Postgres

Jun 19, 2025 - 22:00

A company is looking for a Support Engineer-Level 2. Key Responsibilities Analyze and evaluate requirements, proposing design and technical solutions for customer issues Collaborate with Tier 1 support and development teams to diagnose and resolve customer incidents Mentor and coach junior developers and Service Desk staff on technical guidelines and troubleshooting techniques Required Qualifications 5+ years of experience in software development or equivalent experience Post-secondary education in computer science, software development, or a related field Experience with software application development, unit and functional testing, and building complex systems Familiarity with HL7 (V2, FHIR), Hibernate, Spring, REST web services, and Git is an asset Experience with databases such as Postgres