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Support Specialist I
A company is looking for a Support Specialist I to assist with a residential energy affordability and greenhouse gas reduction program in British Columbia. Key Responsibilities Work with the public to identify their needs and recommend appropriate energy reduction strategies Support the delivery of energy efficiency programs focused on greenhouse gas reduction Collaborate with team members while primarily working remotely, attending the office bi-weekly Required Qualifications 1-2 years of experience in a customer-facing role Post-secondary education is preferred Experience in a call-center environment or similar customer service position Familiarity with Microsoft Office, particularly Excel and Outlook Accountability and reliability in work performance
A company is looking for a Support Specialist I to assist with a residential energy affordability and greenhouse gas reduction program in British Columbia.
Key Responsibilities
Work with the public to identify their needs and recommend appropriate energy reduction strategies
Support the delivery of energy efficiency programs focused on greenhouse gas reduction
Collaborate with team members while primarily working remotely, attending the office bi-weekly
Required Qualifications
1-2 years of experience in a customer-facing role
Post-secondary education is preferred
Experience in a call-center environment or similar customer service position
Familiarity with Microsoft Office, particularly Excel and Outlook
Accountability and reliability in work performance