![Building A Digital PR Strategy: 10 Essential Steps for Beginners [With Examples]](https://buzzsumo.com/wp-content/uploads/2023/09/Building-A-Digital-PR-Strategy-10-Essential-Steps-for-Beginners-With-Examples-bblog-masthead.jpg)
California Licensed Broker Relations Representative
A company is looking for a Broker Relations Representative I to manage relationships with agents and provide operational support. Key Responsibilities: Deliver exceptional customer service and resolve inquiries on the first contact Document requests accurately and meet call and ticket resolution metrics Assist agents with onboarding, certifications, and system training Required Qualifications: At least one year of experience in telephonic customer service preferred Experience in managed care, healthcare, or Medicare preferred Proficient in Microsoft Suite, Google Suite, and Outlook Familiarity with data entry and workflow management systems Understanding of leads, co-op, and marketing programs
A company is looking for a Broker Relations Representative I to manage relationships with agents and provide operational support.
Key Responsibilities:
Deliver exceptional customer service and resolve inquiries on the first contact
Document requests accurately and meet call and ticket resolution metrics
Assist agents with onboarding, certifications, and system training
Required Qualifications:
At least one year of experience in telephonic customer service preferred
Experience in managed care, healthcare, or Medicare preferred
Proficient in Microsoft Suite, Google Suite, and Outlook
Familiarity with data entry and workflow management systems
Understanding of leads, co-op, and marketing programs