System Support Administrator
A company is looking for a Middle System Support Administrator to maintain and optimize customer support platforms.
Key Responsibilities
Manage users, roles, and profiles with a focus on security best practices
Configure and optimize customer support systems such as Salesforce Service Cloud and Zendesk
Collaborate with stakeholders to gather and implement business requirements
Required Qualifications
2+ years of experience as a System Administrator or Support Administrator managing customer support platforms
Hands-on experience with Salesforce Service Cloud, Zendesk, or similar systems
Understanding of system integrations and process automation
Full proficiency in the Ukrainian language
English proficiency sufficient for reading technical documentation
A company is looking for a Middle System Support Administrator to maintain and optimize customer support platforms.
Key Responsibilities
Manage users, roles, and profiles with a focus on security best practices
Configure and optimize customer support systems such as Salesforce Service Cloud and Zendesk
Collaborate with stakeholders to gather and implement business requirements
Required Qualifications
2+ years of experience as a System Administrator or Support Administrator managing customer support platforms
Hands-on experience with Salesforce Service Cloud, Zendesk, or similar systems
Understanding of system integrations and process automation
Full proficiency in the Ukrainian language
English proficiency sufficient for reading technical documentation