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Technical Customer Service Advisor
A company is looking for a Technical Customer Service Advisor, Remote. Key Responsibilities Support customers with smart devices, account inquiries, and technical troubleshooting Work across multiple systems to retrieve information, document calls, and resolve issues while engaging with customers Deliver tailored solutions in a semi-scripted environment using problem-solving skills Required Qualifications At least 6 months of experience in customer service Ability to work independently and thrive in a dynamic environment Tech-savvy with a passion for helping people Familiarity with iOS and/or macOS or comparable technology is preferred High school diploma/GED, 18 years or older, and able to pass assessments and a criminal background check
A company is looking for a Technical Customer Service Advisor, Remote.
Key Responsibilities
Support customers with smart devices, account inquiries, and technical troubleshooting
Work across multiple systems to retrieve information, document calls, and resolve issues while engaging with customers
Deliver tailored solutions in a semi-scripted environment using problem-solving skills
Required Qualifications
At least 6 months of experience in customer service
Ability to work independently and thrive in a dynamic environment
Tech-savvy with a passion for helping people
Familiarity with iOS and/or macOS or comparable technology is preferred
High school diploma/GED, 18 years or older, and able to pass assessments and a criminal background check
