Technical Printer Support Representative
A company is looking for a Technical Printer Support Representative I (Inkjet). Key Responsibilities Provide technical support to customers via phone, email, and chat Analyze and troubleshoot complex inkjet printer issues for resolution Document customer interactions and resolutions in the system Required Qualifications High school diploma or equivalent Previous customer service or call center experience Knowledge of PC operating systems (Windows and/or MAC) Intermediate to advanced internet navigation and MS Office skills Dependable with a reliable high-speed internet connection
A company is looking for a Technical Printer Support Representative I (Inkjet).
Key Responsibilities
Provide technical support to customers via phone, email, and chat
Analyze and troubleshoot complex inkjet printer issues for resolution
Document customer interactions and resolutions in the system
Required Qualifications
High school diploma or equivalent
Previous customer service or call center experience
Knowledge of PC operating systems (Windows and/or MAC)
Intermediate to advanced internet navigation and MS Office skills
Dependable with a reliable high-speed internet connection
