Technical Product Support Specialist

A company is looking for a Technical Product Support Specialist. Key Responsibilities Investigates escalated issues and gathers additional information from customers Updates tracking systems and conveys customer feedback to the product development team Documents, monitors, and follows up on client issues, escalating as necessary Required Qualifications 3 years of relevant experience Strong consideration for experience with Chameleon software Bachelor's Degree or equivalent work experience, or an Associate's Degree in a Technical Field Certification in a relevant focus area Ability to work independently on moderately complex projects

Jun 18, 2025 - 23:30

A company is looking for a Technical Product Support Specialist. Key Responsibilities Investigates escalated issues and gathers additional information from customers Updates tracking systems and conveys customer feedback to the product development team Documents, monitors, and follows up on client issues, escalating as necessary Required Qualifications 3 years of relevant experience Strong consideration for experience with Chameleon software Bachelor's Degree or equivalent work experience, or an Associate's Degree in a Technical Field Certification in a relevant focus area Ability to work independently on moderately complex projects