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Technical Service Representative II
A company is looking for a Technical Service Representative II - Small Engine Repair. Key Responsibilities Provide technical product support and troubleshooting for outdoor power equipment to customers and channel partners Advise on diagnostics and repair support for gas and battery-powered equipment Develop and implement work instructions for TSR1 agents and assist with warranty processing and technical inquiries Required Qualifications Exceptional knowledge of outdoor power products and applications Field experience in diagnosing and repairing outdoor power equipment Experience with multi-fuel engines and hydraulic systems diagnostics and repair Strong knowledge of hardware integration and electrical systems Proficiency in CRM and ERP software, along with MS Office applications
A company is looking for a Technical Service Representative II - Small Engine Repair.
Key Responsibilities
Provide technical product support and troubleshooting for outdoor power equipment to customers and channel partners
Advise on diagnostics and repair support for gas and battery-powered equipment
Develop and implement work instructions for TSR1 agents and assist with warranty processing and technical inquiries
Required Qualifications
Exceptional knowledge of outdoor power products and applications
Field experience in diagnosing and repairing outdoor power equipment
Experience with multi-fuel engines and hydraulic systems diagnostics and repair
Strong knowledge of hardware integration and electrical systems
Proficiency in CRM and ERP software, along with MS Office applications