Telecom Scheduler

A company is looking for a Telecom Intake / Scheduler to support its telecommunications team. Key Responsibilities Collaborate with dispatch teams, field managers, and technicians to ensure timely job responses Use a cloud-based system to update and manage job statuses in real-time Handle incoming customer requests and maintain professional communication to provide updates Required Qualifications Previous customer service experience is preferred Ability to quickly learn new systems, software, and processes Strong team player with the ability to take on varied tasks as needed Comfortable working independently with minimal supervision Proficiency with Microsoft Office (Word, Excel, Outlook) and ease with learning new technology

Jun 25, 2025 - 07:10

A company is looking for a Telecom Intake / Scheduler to support its telecommunications team. Key Responsibilities Collaborate with dispatch teams, field managers, and technicians to ensure timely job responses Use a cloud-based system to update and manage job statuses in real-time Handle incoming customer requests and maintain professional communication to provide updates Required Qualifications Previous customer service experience is preferred Ability to quickly learn new systems, software, and processes Strong team player with the ability to take on varied tasks as needed Comfortable working independently with minimal supervision Proficiency with Microsoft Office (Word, Excel, Outlook) and ease with learning new technology