Telecommunications Porting Specialist
A company is looking for an International Telecommunications Porting Specialist (Ireland).
Key Responsibilities
Prepare, process, and submit orders to carriers and vendors for installations, moves, changes, and disconnects of telephone numbers and products
Resolve porting issues and ensure smooth porting for customers while tracking the life cycle of provisioning orders
Support customer inquiries related to number/product provisioning and assist in process improvements for efficiency and quality
Required Qualifications
High school diploma or equivalent required
Proficiency in Microsoft Office products and familiarity with Microsoft Teams and Adobe Acrobat
Experience in customer service within telecommunications, particularly local number portability
Understanding of local voice telecommunications services, including VOIP and SIP
Self-motivated with the ability to learn quickly and manage multiple tasks effectively
A company is looking for an International Telecommunications Porting Specialist (Ireland).
Key Responsibilities
Prepare, process, and submit orders to carriers and vendors for installations, moves, changes, and disconnects of telephone numbers and products
Resolve porting issues and ensure smooth porting for customers while tracking the life cycle of provisioning orders
Support customer inquiries related to number/product provisioning and assist in process improvements for efficiency and quality
Required Qualifications
High school diploma or equivalent required
Proficiency in Microsoft Office products and familiarity with Microsoft Teams and Adobe Acrobat
Experience in customer service within telecommunications, particularly local number portability
Understanding of local voice telecommunications services, including VOIP and SIP
Self-motivated with the ability to learn quickly and manage multiple tasks effectively