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Temporary Product Support Engineer
A company is looking for a Product Support Engineer - Level 1 (Temp). Key Responsibilities Support external users with the operation of software and troubleshoot technical issues Handle inbound and outbound calls to assist clients with software or hardware problems Document support cases and provide on-demand product training for clients Required Qualifications 1 year of related experience in a technical or customer service role Creative thinking to resolve issues A stable internet connection in a private environment Time management skills in a virtual workforce environment Associate's Degree in Information Technology, or relevant certifications (preferred)
A company is looking for a Product Support Engineer - Level 1 (Temp).
Key Responsibilities
Support external users with the operation of software and troubleshoot technical issues
Handle inbound and outbound calls to assist clients with software or hardware problems
Document support cases and provide on-demand product training for clients
Required Qualifications
1 year of related experience in a technical or customer service role
Creative thinking to resolve issues
A stable internet connection in a private environment
Time management skills in a virtual workforce environment
Associate's Degree in Information Technology, or relevant certifications (preferred)