Texas Licensed Call Center Representative

A company is looking for a Call Center Representative to support and assist customers in a fast-paced environment. Key Responsibilities Handle inbound customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products Provide expertise on products and services to ensure customers have appropriate insurance coverage Assist customers involved in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education Property & Casualty license required for sales roles; opportunity to gain it during training if not already licensed Ability to multitask and navigate multiple computer systems Experience in customer service preferred Must have a designated workspace and high-speed internet for remote work

Mar 14, 2025 - 09:54

A company is looking for a Call Center Representative to support and assist customers in a fast-paced environment. Key Responsibilities Handle inbound customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products Provide expertise on products and services to ensure customers have appropriate insurance coverage Assist customers involved in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience or two years post-secondary education Property & Casualty license required for sales roles; opportunity to gain it during training if not already licensed Ability to multitask and navigate multiple computer systems Experience in customer service preferred Must have a designated workspace and high-speed internet for remote work