Texas Licensed Call Center Representative
A company is looking for a Call Center Representative to support and assist customers in a fast-paced environment.
Key Responsibilities
Handle inbound customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products
Provide expertise on products and services to ensure customers have appropriate insurance coverage
Assist customers involved in accidents by setting up new claim reports and demonstrating empathy
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Property & Casualty license required for sales roles; opportunity to gain it during training if not already licensed
Ability to multitask and navigate multiple computer systems
Experience in customer service preferred
Must have a designated workspace and high-speed internet for remote work
A company is looking for a Call Center Representative to support and assist customers in a fast-paced environment.
Key Responsibilities
Handle inbound customer inquiries regarding insurance policies, coverage, and billing issues while offering additional products
Provide expertise on products and services to ensure customers have appropriate insurance coverage
Assist customers involved in accidents by setting up new claim reports and demonstrating empathy
Required Qualifications
A minimum of two years relevant work experience or two years post-secondary education
Property & Casualty license required for sales roles; opportunity to gain it during training if not already licensed
Ability to multitask and navigate multiple computer systems
Experience in customer service preferred
Must have a designated workspace and high-speed internet for remote work