North Carolina Licensed Call Center Rep

A company is looking for a Call Center Representative to assist customers in a remote setting. Key Responsibilities Support customer inquiries and insurance policy needs by answering questions and offering additional products Share expertise on products and services to ensure appropriate insurance coverage through benefits selling Provide care for customers recently in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience, or two years post-secondary education For sales roles, a Property & Casualty license is required or must be obtained during training Ability to multitask and navigate multiple computer systems Experience in customer service is preferred Must have a designated workspace free from noise and distractions

Mar 14, 2025 - 09:54

A company is looking for a Call Center Representative to assist customers in a remote setting. Key Responsibilities Support customer inquiries and insurance policy needs by answering questions and offering additional products Share expertise on products and services to ensure appropriate insurance coverage through benefits selling Provide care for customers recently in accidents by setting up new claim reports and demonstrating empathy Required Qualifications A minimum of two years relevant work experience, or two years post-secondary education For sales roles, a Property & Casualty license is required or must be obtained during training Ability to multitask and navigate multiple computer systems Experience in customer service is preferred Must have a designated workspace free from noise and distractions