The Ultimate Guide to Handling Broken Windows and Doors in Your Rental
Living in a rental property comes with both benefits and responsibilities. While landlords are typically required to maintain the structural integrity and safety of the property, tenants often find themselves navigating unclear communication or delayed repairs—especially when it comes to something as vital as broken windows and doors. These issues not only compromise your comfort but also pose serious safety, health, and security risks. Whether you’re dealing with a faulty lock, cracked glass, or warped frames, this guide will help you understand your rights and the best way to take action.
Know Your Rights as a Tenant
As a tenant in the UK, you are legally entitled to live in a home that is safe, secure, and free from hazards. Broken windows and doors fall under this obligation. These elements are considered part of the building's structure and security, and it is the landlord’s duty to ensure they are in good condition. If left unresolved, they can result in cold drafts, damp issues, pest infestations, and even lead to security breaches.
If your landlord ignores these problems, you may be entitled to housing disrepair claims. At Housing Disrepair Team, we specialise in supporting tenants facing such problems. Whether it’s a jammed front door or a window that won't close properly, we help you claim compensation and get the repairs done—fast and professionally.
Common Window and Door Issues in Rental Properties
Window and door problems can take many forms, some of which might seem minor at first but can escalate quickly if not addressed:
-
Cracked or shattered glass – A serious safety hazard that needs immediate attention.
-
Broken locks or handles – Puts your home security at risk.
-
Misaligned doors – Can cause drafts and difficulty opening or closing.
-
Rotten or rusted frames – Often a sign of long-term neglect or damp issues.
-
Leaking windows – Can result in mould growth and property damage.
-
Swollen doors due to moisture – A common issue during winter or in poorly ventilated homes.
If any of these are affecting your property, don't wait until the problem worsens. Prompt reporting and follow-up are essential.
Steps to Take When You Notice Damage
-
Document the Issue: Take clear photos and videos of the damage. Record the date when the problem was first noticed.
-
Inform Your Landlord: Notify your landlord in writing (preferably via email or letter) with a detailed description and attached photos.
-
Allow Time for Response: Legally, landlords must respond to repair requests in a “reasonable time,” usually within 14 days for non-urgent repairs.
-
Follow Up: If no action is taken, follow up again. Keep a record of all communications.
-
Seek Professional Help: If your landlord continues to neglect the issue, it's time to consult with professionals.
This is where our team at Housing Disrepair Team steps in. We understand how frustrating and stressful these situations can be. Our experts manage the entire process—communicating with your landlord, arranging inspections, and even taking legal action if needed.
Why Broken Windows and Doors Must Be Fixed Immediately
Ignoring broken windows or doors can lead to a range of problems:
-
Security Risks: An easy target for burglars or unwanted entry.
-
Energy Inefficiency: Drafts can significantly increase heating costs.
-
Health Hazards: Exposure to cold and damp can trigger asthma, allergies, or worsen existing medical conditions.
-
Structural Damage: Water leakage from faulty windows can affect walls, carpets, and ceilings over time.
-
Legal Consequences: Landlords who fail to carry out essential repairs may face legal action and be forced to pay compensation.
Tenants have every right to live in a property that meets safety standards. When landlords don’t comply, it’s not just inconvenient—it’s unlawful.
How We Help at Housing Disrepair Team
At Housing Disrepair Team, we specialise in holding negligent landlords accountable. With years of experience in the field, we guide tenants through the legal process of claiming compensation and ensuring all necessary repairs are carried out.
We deal with a wide range of housing issues including:
-
Damp and mould
-
Pest infestations
-
Water leaks and plumbing damage
-
Broken heating systems
-
Faulty windows and doors
Our service is free to start, and we operate on a no-win, no-fee basis. This means there’s no financial risk in starting your claim.
What Compensation Can You Receive?
If your landlord has failed to repair broken doors or windows and this has impacted your quality of life, you may be entitled to:
-
Compensation for discomfort or inconvenience
-
Repairs carried out at no cost to you
-
Reimbursement for damage to belongings (e.g., water damage from a leaking window)
-
Medical expense coverage if your health has been affected
Our team will assess your situation and help you claim the maximum compensation you're entitled to under UK housing law.
Don’t Suffer in Silence—Take Action Today
If you’ve been living with broken windows or doors in your rental property, don’t wait any longer. Start by documenting the issue and informing your landlord. If they don’t take action, you don’t have to fight alone. Housing Disrepair Team is here to support you every step of the way.
We’ve helped hundreds of tenants across the UK get justice and live in homes that meet basic health and safety standards. Your home should be a place of comfort, not stress—and we’re here to make that happen.
Contact Housing Disrepair Team London today to find out how we can help you file your housing disrepair claim and take the first step toward a safer, better home.
