Travel Agent (State Licensed)

A company is looking for a Travel Agent (Full Service) to join their Travel Contact Center Team. Key Responsibilities Serve Members/non-Members through various communication channels by selling and servicing domestic and international travel products Book and provide counsel on travel needs, including FIT trips, while maintaining compliance with regulations and policies Identify upsell and cross-sell opportunities during interactions and participate in testing new systems/procedures Required Qualifications High school diploma or equivalent; travel school graduate preferred 2-3 years of leisure travel industry experience with knowledge of automated airline reservation systems Proficiency in PC usage and GDS/travel platforms Extensive knowledge of worldwide geography Ability to work in a high-volume call center environment and meet performance requirements

Apr 15, 2025 - 19:56
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Travel Agent (State Licensed)
A company is looking for a Travel Agent (Full Service) to join their Travel Contact Center Team. Key Responsibilities Serve Members/non-Members through various communication channels by selling and servicing domestic and international travel products Book and provide counsel on travel needs, including FIT trips, while maintaining compliance with regulations and policies Identify upsell and cross-sell opportunities during interactions and participate in testing new systems/procedures Required Qualifications High school diploma or equivalent; travel school graduate preferred 2-3 years of leisure travel industry experience with knowledge of automated airline reservation systems Proficiency in PC usage and GDS/travel platforms Extensive knowledge of worldwide geography Ability to work in a high-volume call center environment and meet performance requirements