Tri-Lingual Patient Liaison
A company is looking for a Tri-Lingual Patient Liaison (English, Spanish, and French).
Key Responsibilities
Serve as the primary point of contact for patients, study sites, and vendors
Schedule travel arrangements for patients enrolled in clinical trials and manage vendor interactions
Process expense reimbursements for patients and train study site personnel on the online portal
Required Qualifications
BS or BA degree or equivalent experience
Minimum 3 years of experience in customer service or the life sciences industry preferred
Fluency in Spanish and English; fluency in French is desirable
Experience working with multiple independent vendors and in the travel/hospitality industry is a plus
Strong computer skills, including proficiency in Excel, Word, and Outlook
A company is looking for a Tri-Lingual Patient Liaison (English, Spanish, and French).
Key Responsibilities
Serve as the primary point of contact for patients, study sites, and vendors
Schedule travel arrangements for patients enrolled in clinical trials and manage vendor interactions
Process expense reimbursements for patients and train study site personnel on the online portal
Required Qualifications
BS or BA degree or equivalent experience
Minimum 3 years of experience in customer service or the life sciences industry preferred
Fluency in Spanish and English; fluency in French is desirable
Experience working with multiple independent vendors and in the travel/hospitality industry is a plus
Strong computer skills, including proficiency in Excel, Word, and Outlook