Bilingual Patient Liaison
A company is looking for a Bi-Lingual Patient Liaison (Spanish and English).
Key Responsibilities
Serve as the primary point of contact for patients, study sites, vendors, and related parties
Schedule travel requests for patients enrolled in clinical trials and manage vendor interactions
Process expense reimbursements and train study site personnel on using the online portal
Required Qualifications
BS or BA degree or equivalent experience
Minimum 3 years of experience in customer service or the life sciences industry preferred
Fluency in Spanish and English (spoken and written)
Experience working with multiple independent vendors to meet deadlines
Experience in the travel and/or hospitality industry is a plus
A company is looking for a Bi-Lingual Patient Liaison (Spanish and English).
Key Responsibilities
Serve as the primary point of contact for patients, study sites, vendors, and related parties
Schedule travel requests for patients enrolled in clinical trials and manage vendor interactions
Process expense reimbursements and train study site personnel on using the online portal
Required Qualifications
BS or BA degree or equivalent experience
Minimum 3 years of experience in customer service or the life sciences industry preferred
Fluency in Spanish and English (spoken and written)
Experience working with multiple independent vendors to meet deadlines
Experience in the travel and/or hospitality industry is a plus