Trust & Safety Manager

A company is looking for a Trust & Safety Manager to ensure a secure and trustworthy environment for developers. Key Responsibilities Build trust and safety procedures, policies, and programs from scratch Define and implement processes to detect, monitor, prevent, and adjudicate fraud and abuse Investigate account abuse cases and address billing and account issues Required Qualifications 5-10 years of experience in trust and safety, customer service, or incident response Understanding of data privacy regulations and experience with compliance Experience with incident response frameworks and protocols Proficiency in CRM tools, spreadsheets, and other software applications Background in fraud prevention, risk management, or cybersecurity is highly desirable

Feb 20, 2025 - 02:24
 0
Trust & Safety Manager
A company is looking for a Trust & Safety Manager to ensure a secure and trustworthy environment for developers. Key Responsibilities Build trust and safety procedures, policies, and programs from scratch Define and implement processes to detect, monitor, prevent, and adjudicate fraud and abuse Investigate account abuse cases and address billing and account issues Required Qualifications 5-10 years of experience in trust and safety, customer service, or incident response Understanding of data privacy regulations and experience with compliance Experience with incident response frameworks and protocols Proficiency in CRM tools, spreadsheets, and other software applications Background in fraud prevention, risk management, or cybersecurity is highly desirable