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Underwriting Operations Team Lead
A company is looking for an Underwriting Service Operations Team Lead. Key Responsibilities Manage the Underwriting Service Operations team to meet production levels and performance metrics Resolve escalated customer service issues and maintain communication with management and staff Provide training and guidance to team members to support talent development and operational efficiency Required Qualifications Bachelor's Degree preferred and/or Industry designation 2+ years of experience in an operations management position 5-7 years of experience in the insurance industry Strong leadership skills and knowledge of insurance coverages Experience with LEAN management systems and process improvement
A company is looking for an Underwriting Service Operations Team Lead.
Key Responsibilities
Manage the Underwriting Service Operations team to meet production levels and performance metrics
Resolve escalated customer service issues and maintain communication with management and staff
Provide training and guidance to team members to support talent development and operational efficiency
Required Qualifications
Bachelor's Degree preferred and/or Industry designation
2+ years of experience in an operations management position
5-7 years of experience in the insurance industry
Strong leadership skills and knowledge of insurance coverages
Experience with LEAN management systems and process improvement