VP of Client Services

A company is looking for a VP of Client Services. Key Responsibilities Lead and mentor the Client Services team, ensuring high performance and client satisfaction Oversee client onboarding and maintain strong relationships with senior client stakeholders Implement process improvements and optimize product utilization to enhance client experience Required Qualifications 10+ years of experience in consulting, project management, and customer service leadership in healthcare Experience in Client Implementation, Deployment, or B2B Technical Account Management roles Proven track record of success in large healthcare enterprises with process re-engineering and change management Technical competence and ability to learn new systems quickly Ability to thrive in a fast-paced environment with comfort in ambiguity and change

Mar 21, 2025 - 23:23
 0
VP of Client Services
A company is looking for a VP of Client Services. Key Responsibilities Lead and mentor the Client Services team, ensuring high performance and client satisfaction Oversee client onboarding and maintain strong relationships with senior client stakeholders Implement process improvements and optimize product utilization to enhance client experience Required Qualifications 10+ years of experience in consulting, project management, and customer service leadership in healthcare Experience in Client Implementation, Deployment, or B2B Technical Account Management roles Proven track record of success in large healthcare enterprises with process re-engineering and change management Technical competence and ability to learn new systems quickly Ability to thrive in a fast-paced environment with comfort in ambiguity and change