Wisconsin Licensed Customer Service Rep

A company is looking for a Customer Service Representative I - SHP. Key Responsibilities Ensure positive customer interactions with members regarding Medicare Advantage or Commercial/Marketplace products Identify customer concerns and research inquiries to provide timely resolutions Escalate complex issues to a Benefit Specialist as needed Required Qualifications High school diploma or equivalent is required Two years of customer service experience is required Experience in handling high-pressure situations is required Associate or Bachelor's Degree in business administration is preferred Experience in a health insurance call center is preferred

Feb 26, 2025 - 17:57

A company is looking for a Customer Service Representative I - SHP. Key Responsibilities Ensure positive customer interactions with members regarding Medicare Advantage or Commercial/Marketplace products Identify customer concerns and research inquiries to provide timely resolutions Escalate complex issues to a Benefit Specialist as needed Required Qualifications High school diploma or equivalent is required Two years of customer service experience is required Experience in handling high-pressure situations is required Associate or Bachelor's Degree in business administration is preferred Experience in a health insurance call center is preferred