Account Manager (EMEA)

A company is looking for an Account Manager (EMEA). Key Responsibilities Serve as the strategic lead for clients, building strong relationships to understand their business goals and needs Manage complex enterprise renewal and upsell cycles, demonstrating product benefits to various stakeholders Educate clients on new use cases and integrations while updating internal systems to communicate customer status and needs Required Qualifications Minimum of 3+ years of experience in Account Management, Customer Success, or Sales within a SaaS company Proven ability to influence and build relationships with customers, especially at the VP+ level Experience in managing risk and uncovering upsell opportunities within a book of business Solid knowledge of ecommerce business needs, KPIs, and trends Understanding of analytics and statistics related to ecommerce metrics

Apr 15, 2025 - 17:53

A company is looking for an Account Manager (EMEA). Key Responsibilities Serve as the strategic lead for clients, building strong relationships to understand their business goals and needs Manage complex enterprise renewal and upsell cycles, demonstrating product benefits to various stakeholders Educate clients on new use cases and integrations while updating internal systems to communicate customer status and needs Required Qualifications Minimum of 3+ years of experience in Account Management, Customer Success, or Sales within a SaaS company Proven ability to influence and build relationships with customers, especially at the VP+ level Experience in managing risk and uncovering upsell opportunities within a book of business Solid knowledge of ecommerce business needs, KPIs, and trends Understanding of analytics and statistics related to ecommerce metrics