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Account Specialist II
A company is looking for an Account Specialist II, Collections. Key Responsibilities Service a portfolio of small and medium-sized business customer accounts through various contact methods to collect payments Negotiate sustainable payment plans with customers while achieving monthly recovery goals Document account statuses and next steps in Salesforce CRM Required Qualifications Bachelor's Degree preferred or equivalent work experience 5+ years of professional Customer Service/Sales/Collections experience Team player with initiative to suggest process improvements Competitive nature with the ability to maintain focus and work independently Ability to navigate multiple computer programs simultaneously
A company is looking for an Account Specialist II, Collections.
Key Responsibilities
Service a portfolio of small and medium-sized business customer accounts through various contact methods to collect payments
Negotiate sustainable payment plans with customers while achieving monthly recovery goals
Document account statuses and next steps in Salesforce CRM
Required Qualifications
Bachelor's Degree preferred or equivalent work experience
5+ years of professional Customer Service/Sales/Collections experience
Team player with initiative to suggest process improvements
Competitive nature with the ability to maintain focus and work independently
Ability to navigate multiple computer programs simultaneously
