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API and Batch Support Specialist
A company is looking for an API and Batch Data Transfer Support Specialist. Key Responsibilities Providing exceptional customer service by addressing inquiries and resolving issues promptly Ensuring all cases are documented accurately with required information for proper reporting Collaborating with team members to improve processes and customer satisfaction Required Qualifications Ability to manage multiple tasks and prioritize effectively Proficiency in using customer support software and tools Previous experience in customer service or related field preferred Basic understanding of network troubleshooting and IT support Familiarity with ticketing systems and CRM software
A company is looking for an API and Batch Data Transfer Support Specialist.
Key Responsibilities
Providing exceptional customer service by addressing inquiries and resolving issues promptly
Ensuring all cases are documented accurately with required information for proper reporting
Collaborating with team members to improve processes and customer satisfaction
Required Qualifications
Ability to manage multiple tasks and prioritize effectively
Proficiency in using customer support software and tools
Previous experience in customer service or related field preferred
Basic understanding of network troubleshooting and IT support
Familiarity with ticketing systems and CRM software
