Appeals Case Manager
A company is looking for an Appeals Case Manager II. Key Responsibilities Adjudicate assigned appeals for Group Life and Disability claims, ensuring compliance with ERISA Investigate claim issues and make accurate, non-biased appeal determinations Provide superior customer service through proactive outreach and maintain knowledge of ERISA guidelines Required Qualifications Minimum of 5 years of Group Disability and/or Life claims experience At least 3 years of experience handling appeals or complex claims (preferred) Bachelor's Degree (preferred) or equivalent professional experience Demonstrated ability to manage multiple tasks in accordance with regulatory requirements Flexibility to adapt to changing business needs
