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Application Support Consultant
A company is looking for an Associate Application Support Consultant. Key Responsibilities Progress and resolve support cases while liaising with colleagues and R&D Investigate and document application defects, and identify service improvement opportunities Train and mentor less experienced team members while managing customer escalations Required Qualifications Common knowledge of Microsoft technologies and IT infrastructure Exceptional customer-facing skills and experience in a customer service environment Ability to manage time effectively and prioritize workload Experience working in a dual working environment Fluency in English; Dutch language knowledge is a plus
A company is looking for an Associate Application Support Consultant.
Key Responsibilities
Progress and resolve support cases while liaising with colleagues and R&D
Investigate and document application defects, and identify service improvement opportunities
Train and mentor less experienced team members while managing customer escalations
Required Qualifications
Common knowledge of Microsoft technologies and IT infrastructure
Exceptional customer-facing skills and experience in a customer service environment
Ability to manage time effectively and prioritize workload
Experience working in a dual working environment
Fluency in English; Dutch language knowledge is a plus