Arizona Service Center Representative

A company is looking for a Service Center Representative to provide customer service in a remote setting. Key Responsibilities Respond to customer inquiries regarding coverage, benefits, and claims through inbound and outbound calls Prepare and initiate correspondence/documents in response to customer inquiries while meeting departmental performance goals Collaborate with team members and other departments to resolve issues and provide accurate managed care information Required Qualifications High school diploma/GED or equivalent working knowledge Up to one year of experience in a high-paced contact center environment, preferably in healthcare or managed care Ability to use technology tools to research and respond to customer inquiries Excellent organizational and time management skills Ability to follow oral and written directions related to job functions

Feb 21, 2025 - 13:22

A company is looking for a Service Center Representative to provide customer service in a remote setting. Key Responsibilities Respond to customer inquiries regarding coverage, benefits, and claims through inbound and outbound calls Prepare and initiate correspondence/documents in response to customer inquiries while meeting departmental performance goals Collaborate with team members and other departments to resolve issues and provide accurate managed care information Required Qualifications High school diploma/GED or equivalent working knowledge Up to one year of experience in a high-paced contact center environment, preferably in healthcare or managed care Ability to use technology tools to research and respond to customer inquiries Excellent organizational and time management skills Ability to follow oral and written directions related to job functions