B2B Client Support Specialist

A company is looking for a Client Support Specialist (Healthcare Facilities - B2B). Key Responsibilities Own and resolve customer issues end-to-end, acting as the primary support contact for healthcare facilities Prevent churn and drive retention by identifying potential issues before they escalate Engage in real-time problem-solving, handling a high volume of calls and email tickets daily Required Qualifications No specific degree required; emphasis on problem-solving abilities Open to candidates of all experience levels Customer-centric mindset with a focus on ownership of client issues Ability to work independently in a fast-paced environment Strong accountability and commitment to delivering results

Apr 9, 2025 - 23:12
 0
B2B Client Support Specialist
A company is looking for a Client Support Specialist (Healthcare Facilities - B2B). Key Responsibilities Own and resolve customer issues end-to-end, acting as the primary support contact for healthcare facilities Prevent churn and drive retention by identifying potential issues before they escalate Engage in real-time problem-solving, handling a high volume of calls and email tickets daily Required Qualifications No specific degree required; emphasis on problem-solving abilities Open to candidates of all experience levels Customer-centric mindset with a focus on ownership of client issues Ability to work independently in a fast-paced environment Strong accountability and commitment to delivering results