Benefits Case Manager

A company is looking for a Benefits Case Manager. Key Responsibilities Manage the entire care process from benefit investigation to medication delivery, ensuring a positive patient experience Conduct benefit verifications and collaborate with healthcare providers to ensure timely access to necessary services Assist patients with insurance coverage understanding and navigate the appeals process as needed Required Qualifications 2-4 years of industry experience with patient-facing or high touch customer interaction preferred Previous Hub or Patient Support Service experience preferred High School diploma or equivalent preferred Knowledge of Medicare, Medicaid, and Commercial payers policies preferred Strong people skills demonstrating flexibility, persistence, creativity, empathy, and trust

Jun 19, 2025 - 19:30

A company is looking for a Benefits Case Manager. Key Responsibilities Manage the entire care process from benefit investigation to medication delivery, ensuring a positive patient experience Conduct benefit verifications and collaborate with healthcare providers to ensure timely access to necessary services Assist patients with insurance coverage understanding and navigate the appeals process as needed Required Qualifications 2-4 years of industry experience with patient-facing or high touch customer interaction preferred Previous Hub or Patient Support Service experience preferred High School diploma or equivalent preferred Knowledge of Medicare, Medicaid, and Commercial payers policies preferred Strong people skills demonstrating flexibility, persistence, creativity, empathy, and trust