Bilingual Call Center Representative
A company is looking for a Call Center Representative - Bilingual (English/Spanish).
Key Responsibilities
Assist members with completing assessments and recommend service plans based on their needs
Make outbound calls to follow up with members and coordinate services
Support members in accessing community resources such as homecare, meals, and transportation
Required Qualifications
High School Diploma preferred
Experience in Public/Community Health or related fields preferred
Experience in social services, care coordination, or healthcare navigation
Must be 18 years of age or older
Computer proficiency and knowledge of clerical functions
A company is looking for a Call Center Representative - Bilingual (English/Spanish).
Key Responsibilities
Assist members with completing assessments and recommend service plans based on their needs
Make outbound calls to follow up with members and coordinate services
Support members in accessing community resources such as homecare, meals, and transportation
Required Qualifications
High School Diploma preferred
Experience in Public/Community Health or related fields preferred
Experience in social services, care coordination, or healthcare navigation
Must be 18 years of age or older
Computer proficiency and knowledge of clerical functions