Bilingual Call Center Representative

A company is looking for a Bilingual Call Center Representative (Relationship Coordinator). Key Responsibilities Solicit and provide information via telephone for Medicare Advantage and Managed Long-Term Care Plans Manage incoming calls, screen referrals, and document client interactions in the pre-enrollment database Schedule appointments for Enrollment Specialists and Intake Nurses, ensuring timely follow-up and documentation Required Qualifications Bilingual proficiency in English and another language Experience in a call center or customer service environment Familiarity with electronic health record systems and databases Ability to work in a fast-paced environment and manage multiple tasks Flexibility to work additional hours or weekends as needed

Feb 19, 2025 - 21:06

A company is looking for a Bilingual Call Center Representative (Relationship Coordinator). Key Responsibilities Solicit and provide information via telephone for Medicare Advantage and Managed Long-Term Care Plans Manage incoming calls, screen referrals, and document client interactions in the pre-enrollment database Schedule appointments for Enrollment Specialists and Intake Nurses, ensuring timely follow-up and documentation Required Qualifications Bilingual proficiency in English and another language Experience in a call center or customer service environment Familiarity with electronic health record systems and databases Ability to work in a fast-paced environment and manage multiple tasks Flexibility to work additional hours or weekends as needed