Bilingual Operations Supervisor
A company is looking for a Bilingual Supervisor - Operations.
Key Responsibilities
Assign day-to-day work items and monitor employee performance for compliance
Lead, coach, train, and counsel direct reports while ensuring timely and accurate documentation
Research and respond to escalated provider inquiries and produce weekly/monthly reports
Required Qualifications
Associate degree or equivalent combination of education, technical training, or work experience
Minimum of two years of related experience
Bilingual proficiency in specified languages is required
Experience performing quality checks on translated Spanish documents
Bilingual call center experience and experience supporting the EAOS program required
A company is looking for a Bilingual Supervisor - Operations.
Key Responsibilities
Assign day-to-day work items and monitor employee performance for compliance
Lead, coach, train, and counsel direct reports while ensuring timely and accurate documentation
Research and respond to escalated provider inquiries and produce weekly/monthly reports
Required Qualifications
Associate degree or equivalent combination of education, technical training, or work experience
Minimum of two years of related experience
Bilingual proficiency in specified languages is required
Experience performing quality checks on translated Spanish documents
Bilingual call center experience and experience supporting the EAOS program required