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Business Technology Support Specialist
A company is looking for a Business Technology Support Specialist to assist with technology solutions and support for advisors and end users. Key Responsibilities Identify technology gaps and implement solutions for team success Facilitate cross-functional meetings to enhance processes and support models Monitor service quality metrics and improve support processes across the organization Required Qualifications Bachelor's degree or equivalent experience 1-5 years of process management and improvement experience 1+ years of experience with financial services vendor management preferred Experience in technology support and business partner engagement Ability to write requirements and conduct user acceptance testing
A company is looking for a Business Technology Support Specialist to assist with technology solutions and support for advisors and end users.
Key Responsibilities
Identify technology gaps and implement solutions for team success
Facilitate cross-functional meetings to enhance processes and support models
Monitor service quality metrics and improve support processes across the organization
Required Qualifications
Bachelor's degree or equivalent experience
1-5 years of process management and improvement experience
1+ years of experience with financial services vendor management preferred
Experience in technology support and business partner engagement
Ability to write requirements and conduct user acceptance testing