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California Customer Support Representative
A company is looking for a Customer Support Representative, Level 1. Key Responsibilities Deliver exceptional support to customers via phone, email, and live chat Troubleshoot issues using product knowledge and provide clear solutions Collaborate with internal teams to improve support processes and software Required Qualifications Experience in customer support or related fields Strong problem-solving and relationship-building skills Ability to manage multiple tasks in a dynamic environment Tech-savvy with comfort in using cloud-based software and support tools Experience in the trades or field service industries is a plus
A company is looking for a Customer Support Representative, Level 1.
Key Responsibilities
Deliver exceptional support to customers via phone, email, and live chat
Troubleshoot issues using product knowledge and provide clear solutions
Collaborate with internal teams to improve support processes and software
Required Qualifications
Experience in customer support or related fields
Strong problem-solving and relationship-building skills
Ability to manage multiple tasks in a dynamic environment
Tech-savvy with comfort in using cloud-based software and support tools
Experience in the trades or field service industries is a plus
